.svg)
Spott CRM phone integration for recruitment agencies
A recruitment workspace is more useful when the conversation history is close to the people your team is speaking with. TalentLynk connects calling, messaging and AI call notes with Spott, helping recruiters carry context from the phone into their ATS and CRM workflow.
Start calls from your browser, match conversations to existing Spott people and keep useful notes with linked candidates and client contacts. Your team can move from a discussion to its next step with a clearer record of what was said.
Bring click-to-call into your Spott workflow
Use the TalentLynk Chrome extension to start calls from phone numbers while working in Spott. Keep candidate or client context nearby when screening, sharing an update or following up on a recruitment conversation.
Match people using phone numbers or email addresses and connect the conversation to the relevant Spott record. This helps recruiters recognise an existing relationship when a call or message arrives through another channel.
Keep recruitment calls with linked people
Log inbound and outbound call activity in Spott with useful details such as call timing, duration and recording links. Choose how your agency handles short calls, missed inbound calls and unanswered outbound attempts.
Keep notes connected to linked candidates and client contacts. A recruiter returning to a relationship can see the communication context alongside the person, helping the team pick up a conversation with more continuity.
Capture AI call notes in Spott
Generate an AI summary of a recruitment call and sync it to Spott. Capture the main discussion points, then review and edit the generated note so it reflects the context your recruiters want to keep.
Refine the text and keep the synced note current as needed. Full call transcripts can also be included when enabled, giving your team a way to return to the detail behind a candidate requirement or client discussion.
Connect SMS, WhatsApp and email conversations
A candidate may reply by WhatsApp after a phone call or confirm an interview by email. Connect messaging activity with Spott so those exchanges support the same recruitment relationship.
Choose which communication channels to record and whether the message content accompanies the activity. Organise logged notes by their communication source to make the history easier to follow.
Build context throughout the recruitment process
- At first contact: link the conversation to an existing Spott person using contact details.
- After a screening call: review an AI summary and sync the useful notes.
- During interview coordination: keep relevant SMS, WhatsApp and email activity alongside the call history.
- At the next handover: give colleagues the context they need to continue the relationship.
Frequently asked questions
Does TalentLynk integrate with Spott CRM?
Yes. TalentLynk connects calling, messaging activity and AI call notes with linked Spott records, helping recruitment teams keep conversation context with their CRM relationships.
Can we connect Spott with recruitment messaging activity?
Yes. Log selected SMS, WhatsApp and email activity, with the option to include message content, alongside the linked person's call history.
Can recruiters edit their Spott AI call notes?
Yes. Recruiters can review and edit generated summaries and keep the synced Spott note current as they refine the useful details from the conversation.
See TalentLynk working with Spott
Explore Spott calling, messaging activity and AI notes in a personalised demonstration for your recruitment team.
