.svg)
Mercury recruitment CRM phone integration
Mercury recruitment teams work across vacancies, shortlists and long-running candidate and client relationships. TalentLynk connects those workflows with calling, messaging and AI tools, helping recruiters move from a conversation to the information they want to keep.
Bring a recruitment phone system alongside Mercury, the recruitment CRM built on Microsoft's platform. Start calls from the browser, log selected communication activity and review profile suggestions based on the details discussed.
Call from your Mercury recruitment workflow
The TalentLynk Chrome extension lets recruiters start calls from phone numbers while working in Mercury. Keep the relevant CRM information nearby when speaking with candidates, hiring managers or client contacts.
Find and link existing Mercury contacts using phone numbers or email addresses. Recruiters can connect the conversation to the person they already know, helping them carry useful context into each follow-up.
Bring vacancy shortlists into outreach
Import selected candidates from Mercury vacancy shortlists into TalentLynk campaigns. Use the shortlist your team has already prepared as the starting point for a focused calling and communication workflow.
For a recruiter working on an active vacancy, this connects the people selected in Mercury with the conversations needed to progress the search. Your team can spend more time speaking with candidates and less time rebuilding the same outreach list.
Capture communication and AI notes in Mercury
Log selected calls, SMS, WhatsApp and email activity against linked Mercury contacts. Organise communication using the activity purposes that match your agency's workflow and choose whether message content is included.
Generate AI call summaries, review the wording and sync useful notes into Mercury as part of your recruitment process. Call details and recording links can provide context alongside the summary, and recruiters can include a follow-up date when recording an activity.
Turn conversations into reviewable profile updates
TalentLynk can use call and Microsoft Teams meeting transcripts to suggest updates to configured Mercury profile fields. Capture details such as salary, contract rates, current employer, job title, notice period and availability while the conversation is fresh.
Review each suggestion alongside the current values and supporting conversation excerpts. Recruiters can edit proposed values, dismiss individual suggestions and choose the updates they want to apply to Mercury.
Tailor supported standard and custom fields with instructions for your agency. That flexibility helps your team capture recruitment information in the form they use for their own searches and candidate conversations.
Connect the shortlist, conversation and next step
- Prepare outreach: bring selected candidates from a Mercury vacancy shortlist into a TalentLynk campaign.
- Capture the discussion: review an AI call summary and record useful activity.
- Refresh the profile: choose which suggested CRM updates to apply.
- Plan the follow-up: add a follow-up date to the activity when needed.
Frequently asked questions
Does TalentLynk integrate with Mercury recruitment CRM?
Yes. TalentLynk connects calling, communication activity and AI notes with Mercury, with additional workflows for vacancy shortlist imports and suggested profile updates.
Can we use Mercury shortlists for recruitment outreach?
Yes. Import selected candidates from a Mercury vacancy shortlist into a TalentLynk campaign to support focused recruitment outreach.
Can recruiters control the profile changes they save?
Yes. Your team can review the supporting conversation, edit suggested values and select the changes to apply to Mercury. Supported fields can be tailored to your agency's requirements.
See TalentLynk working with Mercury
Explore Mercury recruitment calling, shortlist outreach and AI profile suggestions in a demonstration shaped around your team's vacancies and relationship workflows.
